PW Shoes and/or our subsidiaries and affiliates provide products, services, content, and other features to you when you use or shop on our mobile applications, PW Shoes.com, PW Shoes' social media properties, or our other websites and blogs, and/or other software provided by PW Shoes (“PW Shoes”).
IMPORTANT: PLEASE NOTE THAT THESE TERMS INCLUDE YOUR AGREEMENT TO ARBITRATE CONTROVERSIES. BY USING THE PW Shoes SERVICES AND/OR THE PW Shoes SITES, YOU AGREE TO RESOLVE ANY DISPUTE WITH US THROUGH BINDING ARBITRATION, RATHER THAN IN COURT, AND YOU WAIVE CERTAIN RIGHTS TO PARTICIPATE IN CLASS ACTION LAWSUITS
Risk of Loss
All goods and products purchased by you from PW Shoes are delivered pursuant to a shipment contract by a third-party package delivery company. We shall use commercially reasonable efforts to ensure the performance of such third-party suppliers and shipping companies, but shall not be responsible for their failure or for their other acts or omissions.
All return requests must be made within seven (7) days of delivery, as reported by the respective third-party package delivery company, to qualify for return. Return requests received more than fourteen (14) days after the date of delivery are not eligible for return. Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted. All shipping costs for merchandise authorized by PW Shoes to be returned to PW Shoes shall be at the customer's expense. Please note that Buyer's Remorse returns are eligible for a 20% restocking fee.
PLEASE NOTE: All discounted purchases are final and are not eligible for return, unless the reason for the return request is for errors or inaccuracies in the order made by PW Shoes.
Users may not return items for reason of stock or inventory balancing, offsetting unused inventory, insufficient expiry period, inability to resell items, quantity miscalculation, or reversing initial acceptance of purchased orders. All specialized or custom purchases, including, without limitation, phone orders, orders made pursuant to purchase order, business orders, discounted orders, and custom pallet orders requiring special delivery accommodations by PW Shoes, are not eligible for return, unless otherwise agreed in writing by PW Shoes, in its sole discretion.
If the Return Policy allows for a return, or we otherwise agree to a return in writing, we do not take title to returned items until the item arrives at our fulfillment center, which must occur within seven (7) days of the return approval confirmation. We will only issue a refund upon receiving the returned item at our fulfillment center.
You agree, to the fullest extent permitted by law, to indemnify and hold PW Shoes and its affiliates, officers, directors, representatives, members, shareholders, agents, suppliers, distributors, employees, service or third party providers, contractors, subcontractors, and licensors harmless from any claim, demand, damages, penalties, fines, costs, amounts paid in settlement, liabilities, obligations, taxes, liens, losses, expenses, fees and court costs and reasonable attorneys' fees and expenses incurred in connection with any litigation made by any third party arising from: (i) your use of and access of the PW Shoes Services or the PW Shoes Sites, including in connection with your presence on any physical property owned, operated, licensed, or maintained by PW Shoes from time to time; (ii) your violation of any term of the Terms; (iii) your violation of law or of any third-party right, including without limitation infringement of the rights of a third party or of any copyright, property, or privacy right; (iv) any claims resulting from content you supply; (v) your unconscionable commercial conduct; or (vi) any other claim that your use of the PW Shoes Services or the PW Shoes Sites caused damage to a third party. PW Shoes reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with PW Shoes if and as requested by PW Shoes in the defense of such matter.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Modifications to Services and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Access and License
Subject to your compliance with the Terms and the intended use of the PW Shoes Services and the PW Shoes Sites and your payment of any costs or fees for the PW Shoes Services, we hereby grant you a single, non-exclusive, non-transferable, non-sublicensable, revocable limited personal license to access and use the PW Shoes Services and the PW Shoes Sites. Any violation, misuse, or breach of, or failure to comply with, the Terms shall result in the immediate revocation and termination of the licenses granted to you in these Terms, without notice to you by us. All rights not expressly granted to you in the Terms are reserved and retained by PW Shoes or its licensors, suppliers, publishers, rights holders, or other content providers. Much of the information and data and many of the images on the PW Shoes Sites are updated on a real-time basis, and are proprietary or may be licensed to us by others. Therefore, except as permitted in these Terms, you may not reproduce, distribute, use, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, hack or otherwise exploit the PW Shoes Services or the PW Shoes Sites, or any portion thereof, unless expressly permitted by us in writing prior to such action.
Apart from web browsers, mobile operating systems and approved APIs, you agree not to use any software, program, application or any other device to access or log on to our computer systems, the PW Shoes Services, the PW Shoes Sites or proprietary software, or to automate the process of obtaining, downloading, transferring or transmitting any content, information to or from our computer systems, the PW Shoes Services, the PW Shoes Sites or proprietary software. You agree not to alter or misuse screenshots obtained from the PW Shoes Services or the PW Shoes Sites or use product images outside of the PW Shoes Services or PW Shoes Sites. You may not incorporate any portion of the PW Shoes Services or PW Shoes Sites into your own programs or compile any portion of them in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the PW Shoes Services or PW Shoes Sites or otherwise assign any rights to the PW Shoes Services or PW Shoes Sites in whole or in part.